After you book, we'll provide details so you can contact the property directly. Clean, spacious room, friendly staff, good value. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. We look forward to being of service to you on your next visit to Toronto. Fitted with a granite counter top, the bathroom includes a hairdryer. They're also applicable regardless of the comment's tone. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. If you're traveling for work, we'll sort the most popular Tripadvisor performs checks on reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I have emailed them back 2x in the past 30 days with no return email. Best Western Plus Travel Hotel Toronto Airport. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". Upon arrival the front desk staff was great and everything seemed in order. I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. Pool was great too. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. 175 . Mostrar precios . Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Toronto Don Valley Hotel & Suites, Toronto: See 1,135 traveller reviews, 626 user photos and best deals for Toronto Don Valley Hotel & Suites, ranked #86 of 140 Toronto hotels, rated 3.5 of 5 at Tripadvisor. 100% smoke free property. Show Prices. vendredi 12 juin 1981, Journaux, Ottawa :[Le droit],1913- . We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). Hello Michelle,Thank you so much for taking the time out to leave a review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Enjoy free WiFi, an outdoor pool and breakfast. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. You can only leave a review within 28 days after check-out. Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. I am saddened to report that our stay at this hotel was terrible. All rights reserved. Spotless and ideal hotel in North York district. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. We were not impressed.Overall, our stay this year was very disappointing. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. 416-449-4111. Sincerely, Carlysle Bourne Jr. Fitted with a granite counter top, the bathroom includes a hairdryer. Over 243 million reviews from guests after their stay. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Flat-screen TV The staffs was friendly too. Please wait, we're checking available rooms for you. 5 - 16 years. Air conditioning Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs but nothing too crazy that you cant figure it out. Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. Toronto Don Valley Hotel and Suites. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. Reviewed January 4, 2016. Staff were accommodating and gave my brother extra time to check out. Our hotel in Toronto's Don Valley offers close proximity to downtown Toronto, the Toronto Pearson International Airport, and many other local attractions. Please see our partners for more details. You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Toronto Don Valley Hotel and Suites. Maximum capacity of extra beds in a room is 1. Popular attractions Toronto Eaton Centre and Aga Khan Museum are located nearby. Toronto Don Valley Hotel and Suites is an urban resort and the perfect base of operations for those looking to explore the city of Toronto. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". To the hotel. Would not recommend.". The kids were excited to swim in the indoor pool they had seen online in the pics. Flat-screen TV Copyright 19962023 Booking.com. VERY disappointed in this hotel. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. I am saddened to report that our stay at this hotel was terrible. We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Guests under the age of 19 are only allowed to check in with a parent or official guardian. Second, the room wasn't what I expected at all. BED BUGS. Booking not found double-check your booking number and PIN then try again. My "superior"room looked like any other 3* hotel. Respect the privacy of others. For what you're getting overall it is a good priced hotel. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Flights; Stays; Car Rental . Not much around the hotel in walking distance, bus stop right out front. Our guests praise the pool and the restaurant in their reviews. This location was convenient for my family to pick my brother up and return hi. Ew. Both of the pools are very nice and seem to be well looked after. Stay at this 3.5-star family-friendly hotel in Toronto. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Nothing wrong with the hotel per se. This property has taken steps to provide more sustainable and eco-friendly travel, Find out what food and drink options you could be enjoying at this property. Room Amenities. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Contributions should be travel related. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. 175 Wynford Dr, North York Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. We look forward to being of service to you on your next visit to Toronto. This is the version of our website addressed to speakers of English in Canada. Dining table We would return to this hotel. The Commonwealth Ballroom accommodates up to 700guests. Come discover why we're an idyllic place to start and end your trip in Toronto. The smell of weed was everywhere I turned. I MIGHT try the hotel again to see if things improved. Built by world-renowned architect Raymond Moriyama, the hotel was designed to be a tranquil and serene resort within the city. Floor-to-ceiling windows open to picturesque views of the ravine and Don Valley. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Free WiFi, 288 feet I am not allergic to anything what so ever. Holiday Inn Express Toronto East - Scarborough, an IHG Hotel. A breakfast is served in the restaurant. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If we find any, we delete them and, if necessary, take action against whoever is responsible. With cleanliness and value being our top priority, we . We really enjoyed the indoor pool area. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Magnificent view, a nice balcony, good bed, too. These are some highly rated hotels in Toronto, ON, Canada: Homewood Suites by Hilton Ajax, Ontario, Canada (4.5/5), Hampton Inn & Suites by Hilton Bolton (4/5). We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. Near the indoor pool is a hottub and work out area with full change rooms. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. We truly appreciate your feedback. Clean, spacious room, friendly staff, good value. Free WiFi, 288 feet I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. 3.5-star eco-friendly hotel located in North York. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,144 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 143 hotels in Toronto and rated 3 of 5 at Tripadvisor. Please see our partners for more details. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We truly appreciate your feedback. But unfortunately, they were the only ones. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. 1712. 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