For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. updated as shipped to the address set out in the Dispatch Confirmation). Ready to return? HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. See Also: Next Return Policy Is it 28 Days For a Refund? . Yes, you can have your parcel shipped to an alternative address; however, this needs to be done at the time of purchase. Shipping Times. Unfortunately, we are currently unable to process exchanges. Sorry! PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Remember to add your order number if you download a new returns label. However, the entire collection runs a little bit small. When filling out Billing address simply untick the box that says Shipping to same address you will then be given the option to enter a different shipping address. God should be glorified because He rules as the ultimate authority over the universe He created. Active. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. Click here for more details on returning with Hermes. Need to return? For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. You'll get an email once we receive your returned item. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Too well dressed to stress? You will receive an email confirmation for tracking and proof of return! UK customers also have the option to returns items via Royal Mail tracked returns. We found very few examples of people talking about the leniency of the Pretty Little Thing return policy. This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. We offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to PrettyLittleThing. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. Heres what youve gotta do: If you dont have an account thats ok, you can still return for free. Label the axes - Labelling the axes gives your viewer context. After packaging your items, follow the instructions on the PrettyLittleThing return portal. This is fast fashion accelerated. Please do not post the package without obtaining a receipt of postage. 5. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Horrible quality of fabric. Youll receive your refund in up to 14 days! Instead of indicating which item you want instead during the exchange process, youll want to initiate a return process. For all international customers, please return unsuitable items within 28 days of receiving your parcels. If you have misplaced this label, you can download a new one below. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Quick and easy returns through our Returns Portal! As soon as we have processed your refund, you will receive an email notification. You`ll then receive a full refund as per the policy above. HOW DO I RETURN FROM EUROPE & HOW LONG DOES A RETURN TAKE? How strict is the PrettyLittleThing return policy? To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Please return items in their original packaging. }); Beauty products and accessories cannot be returned. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). If youre a customer in the UK or EEA, you get 14 days to cancel your contract with us. 'Sorted at national hub' or 'Hub trailer via sorter'. We aim to process and refund your return ASAP, but on occasions it may take up to 28 days UK (28 Days International) for your return to be processed and a further 7 days for the refund to reach your account. If you wish to have the parcel redelivered, please contact us. Swimwear and underwear cannot be returned for health and hygiene reasons. Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. 50% Off. Saturday and 22:00 Sunday to guarantee Next Day delivery. Wanna join our gang? Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. To make it short, no. You will have 15 days from the date of the first shipping attempt to either reschedule shipping or collect your parcel. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Make sure you get proof of postage and keep it safe. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. jQuery('#inputID').on('keyup', function() { USA Express Click & Collect. Its not clear on their website if they offer the ability to know where your return is and how far along it is in the process. In the interest of hygiene, please do not remove the seal. If you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. PrettyLittleThing *Unlimited Next Day service will be reduced We don't currently ship to that country. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. This can be found in Order History in 'My Account'. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . Select the item you want to return. Unfortunately we do not refund postage/shipping charges on US orders. A whole scandal. You can track the status of your orderhere. By beccaw223 . Free Shipping. Please use the contact form below to let us help with your query. EXTRA 23% OFF. This payment can be made with either a credit card or PayPal. Expired. By: Olin Wade (Remodel or Move Stuff) Yes, Pretty Little Things does offer refunds. There are a couple of other ways to cancel your contract with us. Check your order history and select the order you want to return. CAN Standard. Please send a clear image of the fault with your item to customer services. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': Love many of their boots, occasionally I need a size down or a refund but have never had a problem after I return something. We aim to process your return ASAP, if returning through our Returns Portal your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point but on occasions it may take a little longer. these items can be found all around the map. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. We got you girl. You can return your item to us and place a new order to receive the item of your choice. USA Express. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; For delivery codes, enter the code and select the applicable delivery method before Click here to find your nearest Hermes Parcel Shop location. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Returns Label for UK Customers can be found here, We're sorry, but we are unable to offer free returns for international customers, returns must be made at your own cost. if(this.value.length < 3){ Please return unsuitable items in their original packaging. We understand that within this limited time frame. Great news! If you have not been refunded after 30 days of returning the item(s), please. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Still need our help? Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). The portal makes it easy to pay for a return label, print it, and attach it to the package.