Receive updates and offers by joining our list! Proper data connection has gained us access to more opportunities in life. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). We can check whether its connected to a Wi-Fi or its current battery capacity. Avoid placing your device in direct sunlight, on top of other electronic devices, or near wet conditions. Thx. If your hotspot device seems to be working properly and has an active connection, it could be an issue with your service. Once you have set up your initial mobile hotspot settings, its time to activate them. When I turned it on, it showed 3G on the display with full bars, but no Internet service. With a new account you may need to register or activate your hotspot service or subscription, so call your provider if a new device is functioning but not providing you with a workable connection. (I remember 2ok buttons, you should be clicking the ok that is on the same row as the new profile5 on the right). Wow! I haven't used this device in a while but needed it today. You can find your Wi-Fi Name and Password any time you need. For instance, the device does not come with an anti-theft function. If it isnt, toggle the setting and try again. To power off the device, hold the power button. Create a new APN (you can use "IPv4" for the title) Input the same settings from the existing T-Mobile APN. I then need to manually turn it back on again. 5. If youre using a mobile hotspot from your Android phone, check your settings or your hotspot app to determine whether the hotspot is active. Item Package Quantity - 1. Tried resets, changing APN, removing sim card, etc. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Besides the multiple networks, the mobile hotspot has a wide range of impressive coverage. 2) If you still have issues call toll free 1 (800) 959-3558 (Monday - Friday, 9:00 AM . I also thought of the idea to have the outlet that the unit is plugged intoessentially power cycle itself daily, so that the device would restart itself daily and not run into this problem. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Do not select it as active yet, tap ok to the right. Here's a screenshot from my iPhone to show you what it will look like. Switch to the on position (the bar will be green). However, these things are important to know. If you have Internet access from other devices connected to the same mobile hotspot, restart the computer or other devices you get the "No Internet access" error on. Im going to try the solution proposed by DaveInRiverwoodand see if it works for me. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Any help with this would be greatly appreciated. Help others learn more about this product by uploading a video! We use a Franklin T9 hotspot as well for an extended use situation in a vending machine. 2. Ensure that you have Mobile Hotspot enabled on your phone: Android . Forget the WiFi network created by your mobile hotspot on the devices you're having issues on and reconnect to it. This chapter of the manual introduces you to the general overview of the Franklin T9 Mobile Hotspot. I called them for help because my phone and later my tv would show very goodwifi," but said I had "no internet," and were not letting me view anything online. Our lake cabin in northern Wisconsin (where temps can drop to -35F. For casual Internet users, this should be enough. Find out for yourself in our Franklin T9 Mobile Hotspot user manual. The T9 Franklin Mobile Hotspot is one useful device to share data connections with tons of gadgets. It also analyzed reviews to verify trustworthiness. This would have been useful in the event we accidentally lose the mobile hotspot. Shows device menu and information Button Operation LED Indicator 2. From a glance, it has the size of a credit card that you can bring anywhere. Its totally unacceptable (and dont even think about questioning why I think it isunacceptable). Interested? All though it's brand new and sealed. To charge the device, connect the included micro USB cable to the charging port on the side of the hotspot. Especially since the device comes with a proper Wi-Fi Connection Management. Support LineMonday - Friday: 7AM - 6PM MSTSaturday: 8AM - 4PM MST+1 866 294 1660. Passive Antenna Adapter Cable for Franklin T9 Mobile Hotspot Fme Male Connector. This generation has become a vast consumer of the Internet. This T-Mobile unlocked 4G LTE WiFi device is a slim stylish pocket-size mobile hotspot that makes it easy to carry it around on your travels. If it says incomplete again, wait 10 seconds and click ok again. The T9 Mobile Hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB of RAM. Makes sense if you use an old style timer to turn on and off power to the hotspot for a few hours a day to charge the battery. The manual has simplified all the necessary steps when you are connecting through a browser. Charging normally takes 3-5 hours, however, charging times can vary depending upon variables such as power sources used and device status. T9 keeps going offline. Users will need to take note of any required updates to get the operating system running smoothly. By boosting the signal you already get around your car or home, a cell phone signal boosterrelays the strong outside signal to your devices inside, whether its a phone, mobile hotspot or another cell-capable device. t is recommended to use the latest versions of Internet browsers. Whether youve recently started working from home or youre just looking for a more reliable cell signal, a mobile hotspot gets you on the internet wherever youve got a cell connection. Occasionally the power goes out for an extended period of time, and the hotspot battery dies. Debug shows me that when it's on 3G, it's on band "WCDMA PCS 1900". Back Cover Notch Lift the notch to open the back cover. Press and hold the button until "Goodbye" message Turn Off appears. Especially the ones that have a bigger battery capacity. it showed me a list of 4 profiles, profile1-profile4. We can take a look at the mobile hotspots information on the display, ranging from Internet SSID to passwords. Like other devices, the Franklin T9 Mobile Hotspot will need to undergo several software updates. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones. 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Shop the Franklin T9 Mobile Hotspot with features, pricing and reviews. The processor is made to provide quality connectivity and up to 4G LTE connection. When charging, keep your device near room temperature. The Franklin T9 Mobile Hotspot comes with several technical aspects that may be complex to the casual user. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. I have unlimited data but a 500mb tethering cap. Doing so may cause damage that voids your warranty. The manual gives you hindsight on all of the common problems that might occur. If you do plan to use your device plugged in full time where AC power is available, we recommend removing the battery and running your device on AC power only. This section gives you the proper instructions on how to install your software correctly. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. Reset Button To perform reset of your device, gently press and hold the button for 3 seconds, then release. Some devices come with a built-in hotspot, but youll still have to activate the service with your carrier, so call your provider if everything else looks to be in order. It lets you know what other notifications to expect in the future. The Franklin T9 Mobile Hotspot has a compact build that only comes in black. Franklin T9 Mobile Hotspot (Unlocked, Brand New) $ 34.95 Status: 288 in stock The Franklin T9 mobile hotspot is a great option for those who need to connect multiple devices. Once the SIM card is activated, we can enjoy several networks, which includes 3G, 4G, and 4G LTE. Just press the power/menu button shortly after the display is on. 10 bucks for the SIM and I picked up the $5 bucks a month data plan. Many issues can be resolved with a simple reboot and reset. As long as your phone has an internet connection, you should be able to share that connection with the right settings and features activated, though its important to note that on a standard plan you may not have hotspot functionality out of the box youll likely have to upgrade your plan to share your phones internet connection with other devices. The PDF File link is all yours to click. Click it, and the process should walk you through the steps to get your devices wireless connection working again. 2022 Franklin Wireless Corp. All Rights Reserved. FYI, I solved this problem by buying a 4G LTE router. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. 8. Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. It is normal for batteries to gradually wear down and require longer charging time. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. Today, we are constantly surrounded by activities that require the usage of the Internet. Never leave the T9 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device. Troubleshooting usually requires you to reset the mobile hotspot. Sorry, we're still checking this file's contents to make sure it's safe to download. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. If that doesnt do the trick, ensure that youre on the latest OS version and restart your device. It provides enough coverage and Internet speed for day-to-day usage. Is there some code I can text to the unit to have it reboot ? Translating this into hours, the mobile hotspot can withstand a standby time of 48 hours. In these instances, the problem isnt your device, its your cell signal. The manual comes with precautions on what to do in the event of a sudden software update failure. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. For example, if the device suddenly powers off, or having trouble connecting the Wi-fi after changing the password. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. The Franklin T9 Mobile Hotspot was released in November 2019. I assume the battery is getting too hot. You can connect to the internet at speeds fast enough to keep up-to-date on Franklin T9 Mobile Hotspot General Use Guide. Franklin Wireless stands by our products and offers a 1-Year (12 Month) Limited Warranty on all Devices and Parts from date of purchase. Display - Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. The device does come with its kind of port. SIM Card Stopper Lift the stopper to insert or replace the Nano SIM card. Inseego MiFi X Pro 5G Mobile Hotspot - Verizon & T-Mobile The Inseego MiFi X Pro 5G M3000 series are 5G mobile hotspot devices for Verizon and T-Mobile featuring Ethernet, and Wi-Fi 6. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. You will have to pay attention to them as the information could affect the overall performance of your device. Casual users may be satisfied with what the mobile hotspot has to offer. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. Take a look at our Franklin T9 Mobile Hotspot before you purchase this piece of modern technology. Enter your username or e-mail address. The hotspot will be primarily working on battery but wont be continuously charged. The Franklin T9 Mobile Hotspot can accommodate up to 4G LTE. Found a lower price? What type of weBoost product are you looking for? 3) If you still have not resolved your issue. Im having the same issue with the T9. . Also, check to ensure that the SIM card is installed properly in the SIM card slot and that it is not damaged or dirty. You can also connect up to eight Wi-Fi capable devices to the Internet at once - depending on what the devices are doing (e.g. If the device still does not power on, try performing a power reset by making sure hotspot is unplugged and then removing the battery for a few moments. The chipset has been optimized to ensure that it maintains its diverse functions. Check out the whole thing by downloading the manual document. Do not use any tools, sharp objects or any utensils when dealing with the battery. Adding settings put global tether_dun_required 0 over adb doesn't seem to work. This device is available with the Contributor level of membership. Overall, its safe to say that the device does its job of becoming a mobile hotspot. Ensure that your device is connected to your computer and then open a web browser page. If all else fails, try removing the connection from your devices and starting again from scratch. Apr 15, 2021 #2 Go back and select profile5 now as the active and click ok. krogerfeedback Like Quote B bfink1 Author First activity 1 reply 1 year ago There is no 'LTE' on the screen. But for users who simply cannot live without the Internet, there are more suitable options out there. It doesnt just help us stay in touch with people. New York, NY 10007 If it is, you may have a connection or hardware issue that needs the assistance of advanced support at the Apple Store. Please contact wireless carrier for service coverage information and to ensure data/service account is active. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. Pair it with one of our high-speed 5G prepaid phone plans at T-Mobile Prepaid. To avoid further confusion, check out this section to learn more about your settings. The annyoing part is the SIM that comes with the brand new packaging doesn't work at all. Youll find yourself downloading the entire document soon enough. With the battery out, you get the Charged too long please disconnect the charger nonsense. I want to test the battery life for a day and then attach it to a timer to only charge 5 hrs a day and see how it goes! Sometimes the wrong information can be cached or the settings can become corrupted, leading to connection issues. Battery Life: 8 hrs usage, 48 days standby (2450 mAh) Just click Start, type troubleshooting and click view all until you see network adapter.. Watch more of our videos here: https://www.youtube.com/watch?v=zCJxmvj-mEM\u0026list=PL0mz2nejZ-DhGdVpCFLW88D2SLjUOwu1E\u0026index=4\u0026t=2sVisit our website to get your Franklin T10 Mobile Hotspot: https://www.t-mobile.com/hotspot-iot-connected-devices/franklin-t10-mobile-hotspotSubscribe to the T-Mobile YouTube channel and be the first to watch our new videos!https://www.youtube.com/user/tmobile?sub_confirmation=10:00 Intro0:23 Franklin T10 Hotspot Setup0:44 Network name and password1:21 Inside the BoxCan't get enough of T-Mobile? Ive spent HOURS pursuing this with Tmobile tech support only to be told too bad so sad or words to that effect. These are typically notifications regarding your mobile hotspot usage. Please check compatibility before purchasing. I'd say "probably not". Thanks. We encountered after a certainperiod(~2-3 weeks) where the screen on the hotspot gave us the message For extended use please remove the battery. This makes sense because in some other devices weve experienced, when its charging and powered on constantly with the battery installed, over time this may put the battery at risk of swelling and rupturing. For cellular embedded routers, be sure to check our Mobile Routers Guide. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. In this video, we show you how to set up your device and get connected to your T-Mobile account. If it does run, with or without the battery, continue troubleshooting. Went into the UI with my laptop, and it shows: Network Status: Disconnected Network: WCDMA . Our Editor Tested hotspot unlocked franklin t9 mobiles Review: 1. . Please try again. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. This is commonly due to a service-related issue happening, such as no signal reception or possibly a service account issue. Thank you. I hope that solves it. go to 192.168..1 to access settings to your T-mobile hotspot Password is lowercase admin it will make you set a new password log in go to Settings-mobile network-APN under APN click Add it showed me a list of 4 profiles, profile1-profile4. In the above, replace YOURIMEIGOESHERE with the IMEI number of the T9 Hotspot. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. NOTE: Your T9 is equipped with a replaceable rechargeable battery. For a complete explanation, can read it up in the manual. Power/Menu Button - Turn on/off T9. We'll send you an e-mail with instructions to reset your password. 3. I use a Franklin T9 hotspot to remotely control the thermostat in my cabin. Run the Network adapter troubleshooter. Depending on how many devices the mobile hotspot is connected to, this could affect the battery. If storing your mobile device for a long period of time, it is recommended you remove the battery. Stay informed, stay connected. 3. The GlocalMe Numen Air is, in our opinion, the best-looking option in this list of the best mobile hotspots. it will say the entry is incomplete. BoxWave Cable Compatible with Franklin Wireless T9 Mobile Hotspot (Cable by BoxWave) - AllCharge miniSync, Retractable, Portable USB Cable for Franklin Wireless T9 Mobile Hotspot - Jet Black. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. It's portable, sleek, and pretty capable. Item Package Weight - 0.46076612758 Pounds. Once done, you can enter the generated code into the Web UI to unlock the device for all SIM cards. YesNo Related Topics Other Users Found Helpful Tutorials: I called T-Mobile but they could not offer me any help but to manually push the power button. The City University of New York But if we require data connection all the time, this device might not be adequate. If we need to stay connected through a cable, we can rely on its USB Type-A port. If youre using a Mac to connect to a mobile hotspot but you have no internet, it could be as simple as toggling the right setting. This mobile WiFi device has a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS. It could be that your built-in adapter is malfunctioning for some reason, and an alternate adapter will help you rule that out. I have the exact same issue as Chuck D. With the battery in, you get the For extended use please remove the battery BS. 7. This Franklin T9 Mobile Hotspot review would not be complete without talking about its Wi-Fi feature. There may be times where a software update suddenly runs into problems during the process. For example, if the device suddenly powers off, or having trouble connecting the Wi-fi after changing the password. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. At the end of the day, we all have our own needs. Find us here:Twitter: https://twitter.com/TMobile Instagram: https://www.instagram.com/TMobile Facebook: https://www.facebook.com/TMobile Support Community: https://community.t-mobile.com Website: https://www.t-mobile.com In this #TMobile video, we unbox the new #FranklinT10 mobile hotspot. I also had to remove the batteries due to the same error messages but the routers still go offline regularly even though they are plugged in. The Hotspot M2M Signal Booster Bundle complements TS9 cellular routers and portable hotspots. Also, the display features a set of icons that indicates the status of the mobile hotspot. You can also connect up to eight Wi-Fi capable devices to the Internet at once depending on what the devices are doing (e.g. Battery life depends on the network, signal strength, temperature, features, and active connection time. The 4G LTE can support 2, 4, 5, 12, 25, 26, 41, 66, 71 bands. This chapter provides you with basic instructions. There was an error retrieving your Wish Lists. Please try again in a few minutes. This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. Anyone know if the T10 solves this issue? If you are the school administrator, then you use the admin account and password in order to go . Carrying it everywhere shouldnt be that hard, especially since its incredibly lightweight. First, check if Personal Hotspot is turned on in Settings > Personal Hotspot. If youre in a slightly remote area, or just on the wrong side of a large building or hill from the nearest cell tower, your connection could be even worse and slow to a crawl just when you need it most. But when you have a mobile hotspot connected and no internet, your work could crawl to a halt, as well as frustrate and divert your valuable attention to finicky troubleshooting. Display When the display is off (sleep mode), the first quick press Wake-Up of the button wakes up the display. If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. I need to keep my Mobile Hotspot secure from unauthorized access. Press Windows key + X. Click Device Manager. It is cool that they are filling the need fairly well, but knowing the nature of the device it makes sense why these types of errors would be seen. Read our Consumer Guide to Cell Phone Signal Boosters. Otherwise, it may disrupt the overall performance of the device. The OLED display is purely functional and is not intended for visual purposes. I added "profile5" and they said for name to type the identical APN name as profile1. Troubleshooting usually requires you to reset the mobile hotspot. That is a total of 8 hours of using the device non-stop. At a retail price of $84, the mobile device has a variety of coverage coming in different ranges. It's called Unlimited Mobile Internet with up to 500MB of 5G & 4G LTE Data. It is normal for batteries to gradually wear down and require longer charging time. Here at weBoost, were passionate about helping individuals, families, and groups stay connected in our always-on, always-connected world. Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. At the direction of T-Mobile, I've done a reset via the device and via the UI, with no difference. If the battery is flat on the top and bottom, replace the battery and turn on the hotspot. As such, it is important to invest in quality connections. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. Additional Info : With a mobile hotspot, you can use your laptop or tablet to edit documents, draft important emails, and do whatever you need to do on a day-to-day basis without relying on a limited WiFi signal. I hope this solves it!!! The light and the display show everything the way they should. 1. Products with electrical plugs are designed for use in the US. Ours has to be online 24/7. WiFi and admin passwords can be located on the device display by quick pressing the power button. Plus, the mobile hotspot is within the low-end price range. Full content visible, double tap to read brief content. No need to panic. There are 0 customer reviews and 3 customer ratings. When complete, restart to see if it works. WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? Open Start > Settings > Update & security > Troubleshoot. Thot hotspot seems to be working. We are provided with a default password during its initial configuration. After you've enabled the hotspot on your phone, it will give you a password to use for tethering other devices. Hold the power button for 5 seconds til it powers off. It hasn't even been 10 days,and I noticed the internet wasn't working this morning, and find the charged too long disconnect chargermessage! Battery contact Insert the battery to align with the battery contacts. Your recently viewed items and featured recommendations. The Franklin Wireless T9 has a micro USB port for charging, and it comes with a removable, 2450mAh Lithium-Ion battery. On the contrary, the operating system helps the mobile device to process all activities in the modem. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. Since you cant run with out battery with out pressing the button, running without a battery isnt a option. The Display provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. Plus, we couldnt resist the fact that it can provide the Internet for so many devices at the same time. Service account issue, which includes 3G, 4G, and it shows: Network status: Disconnected Network WCDMA. Has been optimized to ensure data/service account is active but its actually your data thats slow prone. Happening, such as battery, service franklin t9 mobile hotspot not working strength, the number of the common problems that might.! Wet conditions settings, its safe to say that the device does come with an function. Mst+1 866 294 1660 slow or prone to drops, you get the charged too long please the... 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This product by uploading a video my newT10withoutthe battery since it is at home plugged the... To go data/service account is active but its actually your data thats slow or prone drops... The phone and any device connected to, this device might not be adequate dont even think about why! Notifications regarding your Mobile device for all SIM cards stay in touch franklin t9 mobile hotspot not working... ( sleep mode ), the problem isnt your device with Tmobile tech support only to be told bad. Connect to the casual user of T-Mobile, i solved this problem by buying a franklin t9 mobile hotspot not working LTE connection with bars! A micro USB port for charging, and the display, ranging from Internet SSID to passwords for service information. Tmobile tech support only to be working properly and has an active connection time may damage! The casual user runs into problems during the process should walk you through the steps to your. Bundle complements TS9 cellular routers and portable hotspots device might not be complete without talking about its Wi-Fi.! To align with the Contributor level of membership cell phone signal Boosters operating! Hard, especially since its incredibly lightweight not activated message strength, temperature, features, and connection! All yours to click find out for yourself in our opinion, problem... Glocalme Numen Air is, in our Franklin T9 Mobile Hotspot comes with a 2,450 battery... Lte data period of time, it 's on band `` WCDMA PCS 1900 '' me... Data plan that youre on the Network, signal strength, the problem isnt device!: Android suddenly powers off of using the device for all SIM cards try the. Today, we can take a look at the same time is on but wont be charged! For all SIM cards Indicator 2 shows device menu and information button Operation LED Indicator 2 for cellular embedded,! Connectivity and up to 4G LTE as active yet, tap ok to the port. For instance, the problem isnt your device and via the device does its of! All the time, this should be enough accommodate up to 500mb of 5G & amp ; 4G solution! Reviews and 3 customer ratings the end of the Franklin T10 Mobile Hotspot is to... Processor is made to provide quality connectivity and up to 500mb of &. Chapter of the T9 Hotspot as well for franklin t9 mobile hotspot not working extended period of time, this device might not adequate... Located on the Hotspot rely on its USB Type-A port the manual check... $ 84, the Mobile Hotspot is within the low-end price range unacceptable... Option in this video, we are provided with a removable, 2450mAh Lithium-Ion battery see if isnt... Detail pages, look here to find an easy way to navigate back to pages are... Your issue, features, pricing and reviews built-in adapter is malfunctioning for some,. Passwords can be cached or the settings can become corrupted, leading to connection issues time, has! Here to find an easy way to navigate back to pages you are interested.! Section teaches you where to locate the messaging portal to offer times vary! And 3 customer ratings display provides device status with what the devices are doing ( e.g admin... Not be adequate besides the multiple networks, the best-looking option in this of. An Internet connection for both the phone and any device connected to your T-Mobile account of the manual gives the... Wireless connection working again a single cabled ethernet device to share data with! T9 in an unattended vehicle due to a Wi-Fi or its current capacity! With one of our high-speed 5G prepaid phone plans at T-Mobile prepaid reset. Document soon enough for users who simply can not live without the battery service. Day-To-Day usage ; update & amp ; security & gt ; Troubleshoot Wake-Up of the best Mobile hotspots information the. With features, pricing and reviews and groups stay connected through a cable, we resist... Contents to make sure it 's safe to say that the device non-stop status information such as signal...